• They will arrange for an ACAT assessor to visit you at home to discuss your needs and determine your eligibility for a Home Care Package and the level you require.

• Once approved, you will be placed in a national queue until a package is assigned to you.

• Level 1: Basic care needs
• Level 2: Low-level care needs
• Level 3: Intermediate care needs
• Level 4: High-level care needs

Each level receives a different amount of government funding. The ACAT assessment will determine which level is most appropriate for you.

• Personal Care: Assistance with showering, dressing, grooming, mobility, and medication reminders.

• Domestic Assistance: Help with household tasks such as cleaning, laundry, shopping, and meal preparation.

• Nursing Care: Clinical care provided by our registered nurses, such as wound care, medication management, and chronic condition support.

• Allied Health & Therapy Services:Access to services like physiotherapy, occupational therapy, podiatry, and other therapies to maintain health and wellbeing.

• Social Support and Companionship: Assistance with attending social activities, companionship, and community engagement to support your mental and emotional wellbeing.

• Transport: Assistance with transport to appointments, shopping, or social outings.

• Home Maintenance and Modifications: Minor garden care or modifications to improve safety and accessibility in your home.

• Goods, Equipment, and Assistive Technology: Sourcing items to assist with mobility, independence, and safety, such as walkers, recliner chairs, or personal alarms (subject to package guidelines).

Your specific services will be discussed and agreed upon in your care plan, developed in consultation with you and your Aussies Senior Care coordinator.

• Basic Daily Fee: Some providers charge this, which is a percentage of the single basic age pension. Aussies Senior Care will discuss any applicable fees with you transparently.

• Income-Tested Care Fee: This is an extra contribution that some people may be required to pay, depending on their income assessment by Services Australia (Centrelink). This fee is determined by the government, not your provider.
• Additional Service Fees: If you choose to access services or items not covered by your package budget or that exceed the funding, you may need to pay for these separately.

We are committed to transparency and will clearly explain all potential costs involved.

• Person-Centred Care: Tailoring services to your individual needs and preferences.

• Experienced Professionals: Our team includes Registered Nurses, experienced care coordinators, and dedicated support staff.

• Clinical Excellence: Led by a Clinical and Managing Director with extensive nursing experience and an Operations Manager who is a practicing Medical Doctor.

• Compassion and Dignity: Delivering care with respect and understanding.

• Transparency: Clear communication about your care and any associated costs